Unable to access the subscription details page.

[visit_faraz]

Hi,
I am unable to access the subscription details page.
When I click on the "Your Subscription" link, the page just doesnt open up.

I am not using the previous credit card and would like to change it to a different one. So, please let me know how to do it and when the problem is going to be solved.

bye,
faraz

[John Yandell]

faraz,

it's working fine on the server. did you login in first? if you did it's probably a glitch in the internet temporarily. try again later and let me know.

john

[visit_faraz]

Hi John,
I have tried again but the page is just not opening up.
Are the other members able to access this page or is it just me who is having problems?

I want a different credit card to be charged because i am not using this one anymore. I will have to go through a lot of hassles if this card gets charged again.

Please give a solution. As far as I remember my renewal is due for this month.

bye,
faraz

[John Yandell]

faraz,

i can't tell you why it's not opening up on your system. i can change it manually for you. why don't you call me at 415-336-9439. Say 1-2pm west coast time and I should be able to do it.

john yandell

[visit_faraz]

Hi John,
It finally worked. I tried it using Firefox browser and I am glad it worked.

Seems like there is a problem with internet explorer.

Well, now I have changed the details and everything is okay.

bye,
faraz